Dealer Representative
Description of Duties: This work is done in the office and on the road.
Possess thorough knowledge of services/products offered by Domestic.
Maintain Dealer relations by providing exquisite service in a professional, courteous and friendly manner.
Solicitation of retail financing from car dealerships in NE area. Establish leads via car buying engines (i.e. print, internet). Cold calling.
Aggressive follow up – Visit or phone within a couple of weeks of initial contact.
Establish and maintain Dealer relationships – Initiate phone contact and visits to check in and confirm stable relationships. Participate in entertainment events for dealers in appreciation of their business.
Troubleshoot and act as a liaison between Auto Loan Dept. Staff and Dealer. Be available to offer direction to new dealers. Resolve conflicts that may occur.
Research and stay up to date with competitor’s programs/promotions/rates.
Administrative
Provide administrative support to staff with daily operations - Application processing, Underwriting, Loan set up & processing, Dealer funding and Loan packaging.
Aid in the development and implementation of policies/procedures striving towards a uniform, well managed internal system.
Responsible for upkeep of existing EOM reports and completion of EOY reports.
Preparation of year end Planning Presentation – reports, charts, graphs.
Partner with manager to maintain files and logs for repossessed vehicles.
- Demonstrated ability to sell and possess a successful sales record.
- Well-organized, conscientious and detail oriented.
- Computer skills – at least intermediate skill level of MS Word, MS Excel & MS Access.
- Previous experience in the automotive industry preferred.
- Ability to thrive in a busy, hectic environment. Multi-tasking skills.
- Neat, well groomed, professional appearance.
- Proven ability to mediate and resolve conflict situations. Excellent interpersonal skills – a bridge builder. Innovative problem solver.
- Be able to work cooperatively in a team environment.
- Goal oriented person who takes initiative & responsibility for completing a quality job.
Reliable transportation – the position requires driving to visit dealers.
Contact:
Email: employment@domestic.com
Fax: (401) 943-6708
Mail:
Employment Opportunities
Domestic Bank
815 Reservoir Avenue
Cranston, RI 02910
Member FDIC
Equal Opportunity Employer
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